FAA Deploys AI Traffic Management System Nationwide as Controllers Raise Concerns
The Federal Aviation Administration has rolled out an artificial intelligence tool designed to optimize air traffic flow across all 22 regional control centers in the United States, following a successful pilot program in the Washington, DC area.

An artificial intelligence system created to assist air traffic controllers in managing congestion has now been deployed across the entire U.S. airspace network. While major carriers have embraced the expansion, the labor organization representing controllers has stated it played no role in the system's development or validation.
The FAA's $875 million SMART system began operating in Washington, DC airspace on September 21 and has already guided the rerouting of 180 flights. According to the agency, these flights averaged 10-minute time savings and consumed roughly 80 fewer gallons of fuel each, metrics the FAA hopes to replicate through nationwide expansion.
"After a successful initial rollout to the National Capital Region in September, the FAA will now use SMART in the airspace of all 22 centers across the country to reduce delays, reduce fuel consumption and improve the travel experience for the flying public," the FAA stated on November 10.
How the System Works
The cloud-based platform ingests data on weather conditions, scheduled flight paths, traffic patterns and controller availability to forecast congestion and recommend adjustments. The system generates scheduling suggestions, proposes efficient routing options, and sequences aircraft arrivals in optimal order.
An FAA team stationed in Washington validates all SMART recommendations before transmitting them to regional control facilities. Controllers retain full authority to accept or reject the system's guidance, and the FAA emphasized that SMART "cannot be used to replace the critical role air traffic controllers play or take over control of an aircraft."
Industry Support and Labor Objections
Delta Air Lines CEO Ed Bastian and American Airlines CEO Robert Isom both voiced backing for the system in FAA announcements. The airline industry views the technology as a tool to reduce operational delays and fuel costs.
The National Air Traffic Controllers Association, representing over 15,000 members, took a different stance. The union told Flying magazine that it "was not consulted or involved in the design, testing, or implementation of SMART and therefore cannot speak to its effect on the air traffic control workforce."
Expansion Beyond Washington
Following the DC pilot, SMART coverage expanded to air route traffic control centers serving Atlanta, Jacksonville, and Miami, according to The Dallas Morning News. The FAA shared an example of the system recommending a shorter, faster route for a cargo aircraft bound for Dallas-Fort Worth International Airport, though the agency did not identify the specific flight or provide details on how SMART has assisted passenger operations.